Social Responsibility Report
Ningbo Aiklipu Electric Appliance Co., Ltd. Social Responsibility Report September 2022 Table of Contents Part 1 Preface Part 2 Report Text 3 Conclusion Part 1 Report Preface 1. Report Preparation Standards (1) Report Scope (2) Objective Explanation of Report Content 2. Speech 3. Company Introduction Part 2 Report Text 1. Overview of Business and Development (1) Recent Year's Business Situation (2) Future Development Plan 2. Social Responsibility Practice (1) Corporate Governance System (2) Protection of Employee Rights (3) Protection of Rights and Interests of Customers, Suppliers and Other Relevant Parties (4) Environmental Protection and Sustainable Development (5) Public Relations and Social Welfare Undertakings Part 1 Report Preface 1. Report Preparation Standards Reviewed the concepts, systems, measures, and achievements in social responsibility practice. Regarding the disclosure content of this report, the following is explained: (1) Report Scope: Organizational Scope of the Report: Time Range of the Report: Company Establishment to September 2022 Report Release Cycle: Annual Release Report Release Form and Interpretation This report is released in electronic format. To obtain the electronic version of the report, please follow the company's official website. Answer report and its content questions Contact information: Contact address: No. 99 Zhongxing East Road, Xikou Town, Fenghua District, Ningbo City, Zhejiang Province (2) Objective statement of report content This report is completely based on the actual production and operation situation of the company, and its content is objective and fair, without any false information. It is regularly published to accept social supervision and guidance. 2、 In the past two years, due to the impact of the epidemic, the international economy has declined, raw material prices have continued to rise, and the market is facing huge challenges. In the face of opportunities and challenges brought by the big economy and policy environment, the company will continue to take creating value and contributing to society as its mission, actively develop the electric push shear business, and strive to make electric push shear more resilient, product quality higher, and customer satisfaction higher with high-quality products and first-class services. The company has always attached great importance to corporate social responsibility work. As an important part of the overall strategic system of the enterprise, we continuously promote the long-term mechanism of corporate social responsibility and gradually advance the sustainable development strategy to every business link. Adhere to product innovation and management improvement around the core business of electric scissors. The company grasps the life cycle of enterprises and products, continuously promotes the sustainable development strategy of products, services, and talents. In terms of sustainable development of products and services, we regard product quality and environmental protection as the key to ensuring the sustainable development of enterprises and even the entire society. Quality and safety are the uncompromising pursuit goals of enterprises. From new product design, raw material procurement, product manufacturing to sales, enterprises continuously improve technology and production processes to provide safer and higher quality products and services for everyone. In order to standardize and enhance the quality management system, our company has developed the "Quality, Environment, Occupational Health and Safety Management Manual", which establishes programmatic requirements for the enterprise's quality system from the aspects of quality/environment/occupational health and safety management system, management responsibilities, resource management, product realization, testing analysis and improvement. The enterprise has achieved good results in further reducing pollutant emissions, optimizing energy and resource utilization efficiency, improving process safety management capabilities, and strengthening training and supervision of occupational health and safety. At the same time, we actively promote environmental protection policies, strictly control the discharge of three wastes pollution, and implement clean production. At the same time, energy conservation and emission reduction can be achieved through technological progress, process improvement, and capacity layout regulation. Strictly adopt supplier management regulations, supplier assessment methods, etc., conduct scientific evaluations of suppliers' qualifications, production sites, process technology levels, quality assurance systems, etc., and implement graded management to ensure product quality and safety from the source. In terms of sustainable development of talents, we are committed to continuously improving the people-oriented human resources system, focusing on the career development of existing employees, and actively cultivating reserve talents. At the same time, we reserve outstanding talents for the development of enterprises and society through social welfare education donations, fund donations, employment practices, and other means. In recent years, we have continuously made progress in corporate governance, economy, environmental health and safety, products and services, employees, and society, actively assuming our responsibilities as corporate citizens. In the new year, we will continue to actively fulfill our social responsibilities through practice and strive to achieve comprehensive coordination between enterprises, society, and the environment. 3、 Company Introduction: Ningbo Aiklipu Electric Appliance Co., Ltd. is a company founded in 1998 and located in Ningbo, Zhejiang, the manufacturing capital of China. A manufacturing enterprise dedicated to the research and development of hair clippers, pet clippers, and razors, with the mission of designing and developing high-quality products. The company's advanced professional management and high-quality products have been rated as national high-tech enterprises, and have also passed ISO9001, 14001, and 45001 certifications. The company has its own brands, including Aiklipu and Baorun, which are sold both domestically and internationally. It also serves as an ODM for major domestic and international brands, OEM, Highly praised by domestic and foreign customers. The enterprise respects the corporate spirit of "steadfastness, hard work, and responsibility", and adheres to the business philosophy of integrity, win-win, and innovation. We always adhere to the principle of honesty and hospitality, strive for excellence in research and development, and manufacture high-quality products. With mutual benefit from our customers, we continue to work hard and create brilliance together. Welcome domestic and foreign merchants to visit and negotiate cooperation projects. Part 2 Report Text 1: Overview of Business and Development (1) In the past year, with the joint efforts of all employees, the company has faced a severe external environment, innovated and overcome difficulties, and worked together to overcome difficulties. The main economic indicators such as production and sales volume, sales revenue, and profit have remained stable, and the total economic output has grown steadily, successfully completing the company's annual work indicators. (2) The company has determined its strategic plan for the next five years as a "growth oriented strategy", with quality management as the center, technological innovation as the foundation, market demand as the guide, talent cultivation as the support, and management innovation as the driving force. It aims to further expand market share and establish domestic brand awareness, while simultaneously focusing on product quality and brand. Adapt to changes in the market environment and continuously adjust the business direction and goals of the enterprise. 2、 Social Responsibility Practice (1) Corporate Governance System: Companies organically integrate corporate governance with production and operation work. Strictly in accordance with the requirements of the Company Law and relevant national laws, regulations, and rules, establish a modern enterprise system, improve the corporate governance structure, and standardize the operation of the company. The company has established a flat organizational structure, reasonably reduced management levels, shortened vertical communication distances, and improved work efficiency. Each department is an internal customer and service provider of other departments, with two-way job responsibilities intertwined, promoting communication and cooperation between employees in the upper and lower processes, and maximizing the operational efficiency of the organization. Organizational chart of the company: Based on the development needs of the company, formulate the responsibilities of each department, as well as their job descriptions and authorities. Formulate a job description. In order to better listen to and adopt various opinions and suggestions from employees and customers, it is beneficial to achieve effective communication and skill sharing among different departments, positions, and regions. The company has designed a targeted work system and designated departments for communication and feedback of various types of information, clarifying their responsibilities. All levels of departments in the company work together to ensure the quality of the company's products and services in accordance with clear job descriptions and authorities. (2) The protection of employee rights and interests: While seeking its own development, the company always remembers the employees who have made contributions to the company. The company's leaders are concerned about the needs of the employees and effectively convey the company's care and concern for them to every employee, allowing all employees to share the fruits of the company's development. 1. To create a people-oriented, healthy, safe, and comfortable working environment, the company has established a safety production committee to ensure the safety of employees' lives and occupational health. The Safety Production Committee strengthens the safety awareness of all employees and reduces the incidence of accidents through safety knowledge training and safety competitions. The company conscientiously implements the Labor Law, Safety Production Law, and Occupational Disease Prevention and Control Law, takes special protective measures for hazardous positions, and provides necessary labor protection equipment such as masks and earplugs. (2) In order to standardize the on-site environment, the company will regularly conduct 5S safety inspections on workshops and office areas, and promptly rectify any existing environmental safety hazards. The company's human resources and administrative department will encourage employees to directly report to the office, workshop, and public areas through internal meetings or documents, as well as the general manager's mailbox, and submit improvement suggestions. The party branch regularly organizes party members to conduct large-scale cleaning throughout the company. Sweeping away dust, haze, bacteria and troubles has effectively improved the hygiene environment of the company, creating a clean and harmonious working atmosphere for all employees. At the same time, it also helps to enhance environmental hygiene awareness and assist in epidemic prevention and control work. (3) The most influential factors on employees' health in the working environment of the company workshop are dust, noise, and high temperature. For dust, the company installs dust collection devices and exhaust gas recovery devices in accordance with environmental impact assessment requirements to ensure the health and safety of employees. For noise, the company strictly implements a three-level maintenance system for equipment to ensure that the equipment is always in a controlled state. According to the Infrastructure Management Procedure, the company carries out standardized maintenance and management of high noise equipment, implements sound insulation and noise reduction measures, and ensures that the noise meets the standard. Regarding high temperatures, the company cares about its employees and always responds to their health needs. Every year during the summer heat season, the company provides frontline employees with high temperature subsidies, heatstroke prevention products, and nutritional supplements. In the summer, the company provides cooling medical supplies for workshop employees and sends them cooling mineral water, cool mung bean soup, and sweet and delicious watermelons. The company can empathize with its employees and make them feel cared for. 2. Protect employee rights, care for employees, and solve practical problems and difficulties in their work and life. The signing rate of various employee contracts in the company is 100%, and contract execution is 100%. Overtime hours are executed in accordance with national laws and regulations. The "five insurances and one fund" are fully paid in accordance with legal provisions. The company has formulated a salary distribution system based on job performance salary system in accordance with relevant requirements of national labor laws and regulations, and timely and fully pays employee salaries to match the company's operating results. For many years, the company has always adhered to a people-oriented approach in employee management, attaching great importance to employee care, caring for employees, and safeguarding their health. Regular health checkups for employees are included in the company's management system every year, fully and effectively safeguarding their health rights and interests. Taking the 2021 annual physical examination as an example, due to the large number of employees, the company made sufficient preparations and arrangements in advance. The physical examination was conducted in batches, including more than ten examination items such as internal surgery, blood routine, electrocardiogram, and ultrasound. The company hopes that family members of the company will not forget about their work and life. They must pay more attention to their own health, consciously develop good living habits, have a reasonable diet, be diligent in exercise, and maintain a balanced mentality. They can all have a healthy body and be able to devote themselves to work and life with a full and energetic state every day. Senior leaders should listen to the voices of employees in a timely manner, understand the effectiveness of employee support and security measures, and further solve practical problems and difficulties in employees' work and life; For named employee appeals, the company has opened a smooth employee appeal management channel. Whether it is suggestions or opinions, detailed feedback is provided to personnel at all levels, allowing employees to understand that the company pays attention to their ideas and values them. The company has sent care from the company to every employee through a series of "Sending Warmth" activities, becoming an important link between cadres and the masses, and a caring and warm-hearted person for all employees. The company fully leverages the role of caring individuals, reflecting care in every detail, such as organizing condolences to families in need, sick employees and their families, organizing donations or providing assistance to critically ill employees to overcome difficulties. In addition, on the first day of work after the Spring Festival every year, the company's leaders give each employee a red envelope to open the door; Reimbursement of Spring Festival round-trip tickets; Organize cooling activities for frontline employees during the high temperature season, and provide various heatstroke prevention supplies; Organizing company blood; Organize basketball games, etc. The company actively advocates the management concept of "people-oriented", while identifying the needs of personnel in different job categories, it also pays special attention to special groups within these groups, such as the working environment, working hours, work intensity, long-term career development, and equal opportunities for female employees. Give more attention to the characteristics of the increasing number of people born in the 1980s and 1990s. At the same time, the company has developed various security measures to meet the needs of employees at different levels, and provided targeted and personalized comprehensive support to employees, making the company a true growth platform. The company actively conducts employee satisfaction surveys, periodically obtains employee needs and expectations, and actively meets these needs and expectations. Employee satisfaction is very high. 3. Helping employees establish career development plans and smooth promotion channels. In order to enable employees with different abilities, qualities, and career interests to find suitable career paths for themselves, the company has clarified the promotion evaluation and management methods for different job grades, providing employees with a dual track career development channel that combines "horizontal" and "vertical", and fully giving employees opportunities for continuous improvement. Employees can choose the career development mode of "vertical development, horizontal development, and comprehensive development" according to their actual situation. To enhance employees' awareness of career planning, the company's Human Resources and Administration Department has specifically formulated a system for career planning. After the probation period ends, the company conducts personal strengths, skill assessments, and career orientation surveys on employees to help them self-awareness. Such as investigating employees' career interests, qualifications, skills, personal backgrounds, etc., setting future career goals, and developing development plans. At the same time, HR specialists regularly track and manage employees' career goals, supervise their development towards the career goals set, and ultimately achieve their career goals. On the basis of providing guidance for employee career development, the company actively builds various learning and growth platforms, such as company level training, employee job changes, and reserve talent development plans. The company also cooperates with well-known training institutions to provide training in quality, safety, personal abilities, and other aspects to help employees achieve career development. It has initially formed a vocational education system with a virtuous cycle of pre employment training, post employment development, and training improvement, promoting the rapid and stable development of employees' careers. The company always adheres to the operation mode of "combining theory with practice", including modules such as theoretical learning, workshop, and job rotation internships. At the same time, it cooperates with various assessment mechanisms and PPT presentations, and receives frontline training in the workshop on the basis of teaching methods and processes. At the same time, mentors from various departments provide trainees with topics and suggestions, encouraging them to have clear goals and problems to study in practice, and encouraging them to observe problems in their work from different perspectives. Ultimately, this results in twice the result with half the effort, and the company also gains the most valuable information and voices from grassroots. 4. Organize and carry out various forms of mass activities. The company actively encourages employees to participate in mass quality management, fully leveraging the power of each employee to improve the quality and efficiency of the company. The company's mass quality management activities adhere to the principle of "extensive mobilization and full participation", with ordinary frontline employees as the main force of quality innovation. Quality month activities, rationalization suggestions, and 5S activities are used as platforms for the company's full staff quality activities, and various technical competitions, rationalization suggestion rankings, and other activities are used to stimulate employee participation enthusiasm. The company provides the necessary resources for various activities and evaluates, recognizes, and motivates employees to actively participate in quality management activities through the evaluation of activity results. The company also enriches employees' lives, enhances team cohesion and sense of belonging by organizing tourism activities, employee sports meetings, annual recognition conferences, and other events. (3) The company adheres to the core values of "quality first, integrity-based, striving for excellence, and sustainable development" to protect the rights and interests of customers, suppliers, and other related parties. With the concepts of "customer trust, world recognition" and "treating suppliers well, cooperation and win-win", the company conducts friendly negotiations and cooperation with customers, suppliers, and other related parties, strictly fulfills contracts, gets along with honesty, mutual benefit and win-win, common development, and shared value. The company's protection of customer interests is mainly achieved through the following methods: ensuring the safety and effectiveness of products from production to logistics; Establish a comprehensive mechanism for handling product quality issues and complaints; Provide comprehensive product usage consulting services; A customer management mechanism characterized by regular visits by business representatives and managers; Improve the customer satisfaction survey mechanism. The company has always adhered to the principles of honest operation, benefit sharing, and mutual benefit, continuously improving the procurement process and mechanism, following risk management methods and lifecycle models for supplier management, establishing long-term cooperative relationships with suppliers in raw and auxiliary material procurement, continuously strengthening supplier management, and helping suppliers improve their quality management level.. (4) Environmental Protection and Sustainable Development 1. Energy Conservation and Emission Reduction: Emphasize energy conservation and environmental protection work: integrate energy conservation and environmental protection into the manufacturing process, continuously improve production processes, optimize production processes, research new environmentally friendly and energy-saving technology, reduce material and energy consumption, reduce waste, and strive to build green factories that are harmless to the environment. The company has established and passed the ISO14001 environmental safety management system, and conducts regular and irregular inspections on the operation of the company's environmental management system. The company adopts advanced processes, technologies, and equipment, fully implements clean production, reduces unit consumption, improves raw material utilization, and reduces pollutant generation from the source. We have implemented various pollution prevention and control measures, with a focus on the following tasks: (1) In terms of wastewater and exhaust gas prevention and control, the factory has implemented clean and dirty water separation, rain and dirty water separation, domestic sewage discharge through pipes, and daily control of detergent use. The test results show that it meets the standard. (2) In terms of noise prevention and control, low-noise equipment should be selected, and the location of high noise equipment should be reasonably arranged; Perform vibration reduction treatment on the equipment and use materials with good sound insulation effect in the workshop; Strengthening equipment maintenance and upkeep ensures that the equipment operates in good condition; Reasonably arrange work hours, strengthen employee environmental awareness education, and prevent artificial noise; The factory boundary noise emissions shall comply with the standards in the "Emission Standards for Industrial Enterprise Boundary Environmental Noise" (GB12348-2008). The test results show that it meets the standard. (3) In terms of energy conservation and consumption reduction, the company adheres to the concept of green ecology and "green manufacturing", and adopts energy-saving facilities and equipment, greatly saving water and electricity energy. 2、 We have established a sound environmental management system. We have strengthened daily management and maintenance and inspection of various equipment, formulated emergency plans for accident handling, implemented various emergency response measures, and ensured the comprehensive and stable discharge of "three wastes" in compliance with standards, and the safe disposal of solid waste. 2. Green environmental protection companies actively respond to the call of the country to build "resource-saving and environmentally friendly" enterprises, attach great importance to environmental responsibility, always adhere to the comprehensive implementation of the scientific outlook on development and environmental protection, comply with national and local laws and regulations on environmental protection and emission indicators, conscientiously implement various environmental management systems, actively implement sustainable development strategies, continuously promote energy conservation, emission reduction and environmental protection work, and pursue coordinated development of economy and environment. The company attaches great importance to energy-saving and clean production education, adheres to the policy of environmental and occupational health and safety, and continues to make efforts for clean production. (5) Public relations and social welfare undertakings. Public relations are the bridge between enterprises and the outside world, and public welfare undertakings are an important way for enterprises to repay society. While promoting the development of the company, it also pays attention to maintaining public relations, actively participating in social welfare activities, and promoting the common progress of the enterprise and society. Harmonious and good public relations contribute to the shaping of corporate image. The company voluntarily and actively cooperates with government departments' supervision and inspection; Proactively pay attention to public opinion, accept media interviews, introduce the company's relevant situation to all sectors of society, humbly accept opinions and suggestions from all parties, fully respect all groups and individuals related to the company, and build harmonious public relations. The company has been adhering to the value concept of "sourcing from society and giving back to society" for many years, and is enthusiastic about public welfare activities. The company never forgets to give back to society and assume social responsibility, mainly reflected in the following four key areas: charitable donations, education and culture, and major disaster relief. By formulating an annual public welfare activity plan, it ensures the planned implementation of public welfare support activities from budget, personnel, and other aspects. We have always regarded social welfare activities as an important component of corporate activities. Senior leaders and relevant departments systematically plan public welfare support, determine the principles and priorities for investing in public welfare support based on the different development stages and strategic priorities of the enterprise, and ensure that it is truly beneficial to both society and the development of the enterprise. Public welfare support has been determined based on the company's mission, vision, values, and development strategy. In the past three years, the company's donation projects will face unpredictable changes in the domestic and international situation. The company will seize opportunities, respond to challenges, strengthen brand value enhancement, and continuously improve brand image and premium ability; Strengthen the improvement of product quality, and use quality improvement to drive the expansion of sales scale; Enhance production efficiency and adapt to market demand to the maximum extent possible; Strengthen the improvement of business quality and effectively enhance profitability; Strengthen management level improvement, innovate management models, and achieve management breakthroughs. The company will continue to fulfill its social responsibility seriously: deeply regulate corporate governance, operate steadily, and bring more benefits to shareholders; Fully motivate employees, provide them with development space, continuously care for employees, actively listen to their voices, and implement the two core projects of ideological and cultural construction and corporate image enhancement, shaping employee spirit; Strengthen communication and cooperation with stakeholders, maintain strategic partnerships of equality, mutual benefit, and integrity; Intensify product design efforts, continuously enrich product lines, ensure product quality, optimize customer service, strengthen customer communication, and maximize customer satisfaction; Continue to adhere to the implementation of the scientific outlook on development, engage in environmental protection work, improve environmental protection systems, use environmental protection equipment and technology to reduce and avoid pollution, increase environmental protection publicity efforts, carry out environmental protection and energy conservation activities, enhance employees' awareness of environmental protection and energy conservation, and build a green and environmentally friendly enterprise; Continuously maintain public relations, be enthusiastic about social welfare undertakings, shape a good corporate image, drive local economic development, and pursue harmonious coexistence between enterprises and society.